On Tuesday, Sept. 12, reproductive health experts launched a new online chatbot named Charley to help abortion seekers in all 50 states find quick, accurate and confidential abortion information, tailored to their individual needs and circumstances.
Charley only asks for a user’s zip code and date of their last period to determine how far along they are in their pregnancy. Charley also makes referrals to medical and legal support services, as well as community support networks. Co-founded by former Planned Parenthood president Cecile Richards and the former head of Planned Parenthood’s digital department Tom Subak, Charley launched in partnership with INeedAnA.com, Plan C and the Miscarriage + Abortion (M+A) Hotline.
“There’s a lot of fear and confusion out there about how abortion is available, especially in restricted states, and there are different resources out there. But there hasn’t been a single resource that includes all the information. Charley does that,” said Elisa Wells, co-director of Plan C. “Charley walks people through their options and then directs them to the resources that are available to help them find more specific information.”